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185th Anniversary
Watsons Indonesia
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A regular customer once left her credit card in the store. She asked me to keep it safely, so I placed it in the store safe. Later, when I could not find it, I asked the entire team to help search. It turned out that one of my team members had taken the card while serving the customer as a surprise—it was my birthday the day before. The customer wished me a happy birthday and even brought pizza to share with the team.
